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12 U.S.C. § 5536 — Prohibited acts
Federal law — U.S. Code and appendices · legal_authorities
Page 1975
TITLE 12—BANKS AND BANKING
§ 5537
1 See References in Text note below.
§ 5536. Prohibited acts
(a) In general
It shall be unlawful for—
(1) any covered person or service provider—
(A) to offer or provide to a consumer any
financial product or service not in con-
formity with Federal consumer financial
law, or otherwise commit any act or omis-
sion in violation of a Federal consumer fi-
nancial law; or
(B) to engage in any unfair, deceptive, or
abusive act or practice;
(2) any covered person or service provider to
fail or refuse, as required by Federal consumer
financial law, or any rule or order issued by
the Bureau thereunder—
(A) to permit access to or copying of
records;
(B) to establish or maintain records; or
(C) to make reports or provide information
to the Bureau; or
(3) any person to knowingly or recklessly
provide substantial assistance to a covered
person or service provider in violation of the
provisions of section 5531 of this title, or any
rule or order issued thereunder, and notwith-
standing any provision of this title,1 the pro-
vider of such substantial assistance shall be
deemed to be in violation of that section to
the same extent as the person to whom such
assistance is provided.
(b) Exception
No person shall be held to have violated sub-
section (a)(1) solely by virtue of providing or
selling time or space to a covered person or serv-
ice provider placing an advertisement.
(Pub. L. 111–203, title X, § 1036, July 21, 2010, 124
Stat. 2010.)
Editorial Notes
REFERENCES IN TEXT
This title, where footnoted in subsec. (a)(3), is title X
of Pub. L. 111–203, July 21, 2010, 124 Stat. 1955, known as
the Consumer Financial Protection Act of 2010, which
enacted this subchapter and enacted, amended, and re-
pealed numerous
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Page 1975
TITLE 12—BANKS AND BANKING
§ 5537
1 See References in Text note below.
§ 5536. Prohibited acts
(a) In general
It shall be unlawful for—
(1) any covered person or service provider—
(A) to offer or provide to a consumer any
financial product or service not in con-
formity with Federal consumer financial
law, or otherwise commit any act or omis-
sion in violation of a Federal consumer fi-
nancial law; or
(B) to engage in any unfair, deceptive, or
abusive act or practice;
(2) any covered person or service provider to
fail or refuse, as required by Federal consumer
financial law, or any rule or order issued by
the Bureau thereunder—
(A) to permit access to or copying of
records;
(B) to establish or maintain records; or
(C) to make reports or provide information
to the Bureau; or
(3) any person to knowingly or recklessly
provide substantial assistance to a covered
person or service provider in violation of the
provisions of section 5531 of this title, or any
rule or order issued thereunder, and notwith-
standing any provision of this title,1 the pro-
vider of such substantial assistance shall be
deemed to be in violation of that section to
the same extent as the person to whom such
assistance is provided.
(b) Exception
No person shall be held to have violated sub-
section (a)(1) solely by virtue of providing or
selling time or space to a covered person or serv-
ice provider placing an advertisement.
(Pub. L. 111–203, title X, § 1036, July 21, 2010, 124
Stat. 2010.)
Editorial Notes
REFERENCES IN TEXT
This title, where footnoted in subsec. (a)(3), is title X
of Pub. L. 111–203, July 21, 2010, 124 Stat. 1955, known as
the Consumer Financial Protection Act of 2010, which
enacted this subchapter and enacted, amended, and re-
pealed numerous other sections and notes in the Code.
For complete classification of title X to the Code, see
Short Title note set out under section 5301 of this title
and Tables.
Statutory Notes and Related Subsidiaries
EFFECTIVE DATE
Section effective on the designated transfer date, see
section 1037 of Pub. L. 111–203, set out as a note under
section 5531 of this title.
§ 5537. Senior investor protections
(a) Definitions
As used in this section—
(1) the term ‘‘eligible entity’’ means—
(A) a securities commission (or any agency
or office performing like functions) of a
State that the Office determines has adopted
rules on the appropriate use of designations
in the offer or sale of securities or the provi-
sion of investment advice that meet or ex-
ceed the minimum requirements of the
NASAA Model Rule on the Use of Senior-
Specific Certifications and Professional Des-
ignations (or any successor thereto);
(B) the insurance commission (or any
agency or office performing like functions)
of any State that the Office determines
has—
(i) adopted rules on the appropriate use
of designations in the sale of insurance
products that, to the extent practicable,
conform to the minimum requirements of
the National Association of Insurance
Commissioners Model Regulation on the
Use of Senior-Specific Certifications and
Professional Designations in the Sale of
Life Insurance and Annuities (or any suc-
cessor thereto); and
(ii) adopted rules with respect to fidu-
ciary or suitability requirements in the
sale of annuities that meet or exceed the
minimum requirements established by the
Suitability in Annuity Transactions Model
Regulation of the National Association of
Insurance Commissioners (or any suc-
cessor thereto); or
(C) a consumer protection agency of any
State, if—
(i) the securities commission (or any
agency or office performing like functions)
of the State is eligible under subparagraph
(A); or
(ii) the insurance commission (or any
agency or office performing like functions)
of the State is eligible under subparagraph
(B);
(2) the term ‘‘financial product’’ means a se-
curity, an insurance product (including an in-
surance product that pays a return, whether
fixed or variable), a bank product, and a loan
product;
(3) the term ‘‘misleading designation’’—
(A) means a certification, professional des-
ignation, or other purported credential that
indicates or implies that a salesperson or ad-
viser has special certification or training in
advising or servicing seniors; and
(B) does not include a certification, profes-
sional designation, license, or other creden-
tial that—
(i) was issued by or obtained from an
academic institution having regional ac-
creditation;
(ii) meets the standards for certifi-
cations and professional designations out-
lined by the NASAA Model Rule on the
Use of Senior-Specific Certifications and
Professional Designations (or any suc-
cessor thereto) or by the Model Regula-
tions on the Use of Senior-Specific Certifi-
cations and Professional Designations in
the Sale of Life Insurance and Annuities,
adopted by the National Association of In-
surance Commissioners (or any successor
thereto); or
(iii) was issued by or obtained from a
State;
(4) the term ‘‘misleading or fraudulent mar-
keting’’ means the use of a misleading des-
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Federal law — U.S. Code and appendices · legal_authorities
**(a) In general** The Bureau may prescribe rules to ensure that the features of any consumer financial product or service, both initially and over the term of the product or service, are fully, accurately, and effectively disclosed to consumers in a manner that permits consumers to understand the costs, benefits, and risks associated with the product or service, in light of the facts and circumstances.
**(b) Model disclosures**
(1) **In general** — Any final rule prescribed by the Bureau under this section requiring disclosures may include a model form that may be used at the option of the covered person for provision of the required disclosures.
(2) **Format** — A model form issued pursuant to paragraph (1) shall contain a clear and conspicuous disclosure that, at a minimum—
(A) uses plain language comprehensible to consumers;
(B) contains a clear format and design, such as an easily readable type font; and
(C) succinctly explains the information that must be communicated to the consumer.
(3) **Consumer testing** — Any model form issued pursuant to this subsection shall be validated through consumer testing.
**(c) Basis for rulemaking** In prescribing rules under this section, the Bureau shall consider available evidence about consumer awareness, understanding of, and responses to disclosures or communications about the risks, costs, and benefits of consumer financial products or services.
**(d) Safe harbor** Any covered person that uses a model form included with a rule issued under this section shall be deemed to be in compliance with the disclosure requirements of this section with respect to such model form.
**(e) Trial disclosure programs**
(1) **In general** — The Bureau may permit a covered person to conduct a trial program that is limited in t
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