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5 U.S.C. § 323 — Lead agency officials for Government service delivery

Federal law — U.S. Code and appendices · legal_authorities

5 U.S.C. § 323 — Lead agency officials for Government service delivery

**(a) Responsibility for Government Service Delivery.—** The head of each agency shall be responsible for the Government service delivery of the agency which shall, at a minimum, include improving and enhancing Government services to better achieve the mission of the agency and build and maintain trust, transparency, and accountability. **(b) Lead Agency Service Delivery Officials.—** Not later than one year after the date of the enactment of this subchapter, the head of each agency shall designate or appoint a senior official of the agency (who may be the deputy head of the agency) to implement this subchapter who shall have the following duties and authorities: (1) Report directly to the head or deputy head of the agency. (2) Possess sufficient operational authority to effectuate implementation of Government service delivery improvements within the agency, particularly with respect to high impact service providers. (3) Coordinate and execute, as appropriate, under the direction of the head of the agency, and in collaboration with relevant agency officials as appropriate, efforts to improve and enhance the Government service delivery and Government service delivery channels of the agency. (4) At the direction of the Federal Government Service Delivery Lead, submit an implementation plan for improving agency Government service delivery. (5) Coordinate the collection and reporting of the data and information required pursuant to section 322 and use such data and information to improve Government service delivery. (6) Facilitate collaboration among and between offices, and components within the agency and with other agencies as appropriate, in coordination with the Federal Government Service Delivery Lead, to improve and enhance Government service delivery. (7) As

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Source file: Laws/federal/codes/united-states-code/title-5/section-323-lead-agency-officials-for-government-service-delivery--2b7e92ff28.md
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Source location: Title 5, Chapter 3, § 323; chapter-003-powers.md

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Federal law — U.S. Code and appendices · legal_authorities

15 U.S.C. § 3501 — Exclusive territorial licenses to manufacture, distribute, and sell trademarked soft drink products; ultimate resale to consumers; substantial and effective competition

Nothing contained in any antitrust law shall render unlawful the inclusion and enforcement in any trademark licensing contract or agreement, pursuant to which the licensee engages in the manufacture (including manufacture by a sublicensee, agent, or subcontractor), distribution, and sale of a trademarked soft drink product, of provisions granting the licensee the sole and exclusive right to manufacture, distribute, and sell such product in a defined geographic area or limiting the licensee, directly or indirectly, to the manufacture, distribution, and sale of such product only for ultimate resale to consumers within a defined geographic area: Provided, That such product is in substantial and effective competition with other products of the same general class in the relevant market or markets.

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Federal law — U.S. Code and appendices · legal_authorities

15 U.S.C. § 3501 — Exclusive territorial licenses to manufac-

Page 2018 TITLE 15—COMMERCE AND TRADE § 3432 this title, effective as of the date such gas ceases to be subject to such maximum lawful price.’’ Pub. L. 101–60, § 3(a)(7)(A), substituted ‘‘Certain addi- tional natural gas’’ for ‘‘Alaskan natural gas’’ in head- ing and amended text generally. Prior to amendment, text read as follows: ‘‘Subparagraph (B)(ii) and (iii) shall not apply with respect to natural gas produced from the Prudhoe Bay unit of Alaska and transported through the transportation system approved under the Alaska Natural Gas Transportation Act of 1976.’’ Subsec. (b)(1)(A). Pub. L. 101–60, § 3(b)(7)(E), amended subpar. (A) generally. Prior to amendment, subpar. (A) read as follows: ‘‘Subject to paragraph (4), for purposes of sections 4 and 5 of the Natural Gas Act, any amount paid in any first sale of natural gas shall be deemed to be just and reasonable if— ‘‘(i) such amount does not exceed the applicable maximum lawful price established under subchapter I of this chapter; or ‘‘(ii) there is no applicable maximum lawful price solely by reason of the elimination of price controls pursuant to part B of subchapter I of this chapter.’’ Subsec. (b)(1)(D). Pub. L. 101–60, § 3(b)(7)(F), struck out before period at end ‘‘if such amount does not ex- ceed the applicable maximum lawful price established under subchapter I of this chapter’’. Subsec. (c)(2). Pub. L. 101–60, § 3(a)(7)(B), substituted ‘‘purchase of natural gas if, under subsection (b) of this section, such amount is deemed to be just and reason- able for purposes of sections 4 and 5 of such Act,’’ for ‘‘purchase of natural gas if— ‘‘(A) under subsection (b) of this section, such amount is deemed to be just and reasonable for pur- poses of sections 4 and 5 of such Act, and ‘‘(B) suc

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Federal law — U.S. Code and appendices · legal_authorities

5 U.S.C. § 323 — Lead agency officials for Government serv-

Page 30 TITLE 5—GOVERNMENT ORGANIZATION AND EMPLOYEES § 323 (E) encourage the adoption of commercial products and services in accordance with section 3307 of title 41. (6) Collect and report qualitative and quan- titative information or data on Government service delivery through existing reporting mechanisms. (7) Evaluate the quality of Government serv- ice delivery, including through the establish- ment of performance metrics developed using the standards, policies, and guidelines devel- oped pursuant to paragraph (5) and the infor- mation or data collected and reported pursu- ant to paragraph (6). (8) Engage with stakeholders to identify leading practices in service design and deliv- ery that would improve Government service delivery across and within agencies. (9) Ensure agency service delivery initia- tives, including those related to the 21st Cen- tury Integrated Digital Experience Act (15 U.S.C. 3501 note; Public Law 115–336), are iden- tified in agency congressional budget jus- tifications. (10) Coordinate with Office of Management and Budget stakeholders and other agency stakeholders on Government service delivery. (11) In collaboration with relevant agency officials as appropriate, and in coordination with relevant Office of Management and Budg- et stakeholders, ensure that websites of agen- cies, including those associated with high im- pact service providers, are consistent with the objectives of this subchapter, the 21st Century Integrated Digital Experience Act, and any other applicable law. (Added Pub. L. 118–231, § 2(a), Jan. 4, 2025, 138 Stat. 2830.) § 323. Lead agency officials for Government serv- ice delivery (a) RESPONSIBILITY FOR GOVERNMENT SERVICE DELIVERY.—The head of each agency shall be re- sponsible for the Government

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