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47 U.S.C. § 222 — Privacy of customer information

Federal law — U.S. Code and appendices · legal_authorities

47 U.S.C. § 222 — Privacy of customer information

**(a) In general** Every telecommunications carrier has a duty to protect the confidentiality of proprietary information of, and relating to, other telecommunication carriers, equipment manufacturers, and customers, including telecommunication carriers reselling telecommunications services provided by a telecommunications carrier. **(b) Confidentiality of carrier information** A telecommunications carrier that receives or obtains proprietary information from another carrier for purposes of providing any telecommunications service shall use such information only for such purpose, and shall not use such information for its own marketing efforts. **(c) Confidentiality of customer proprietary network information** (1) **Privacy requirements for telecommunications carriers** — Except as required by law or with the approval of the customer, a telecommunications carrier that receives or obtains customer proprietary network information by virtue of its provision of a telecommunications service shall only use, disclose, or permit access to individually identifiable customer proprietary network information in its provision of (A) the telecommunications service from which such information is derived, or (B) services necessary to, or used in, the provision of such telecommunications service, including the publishing of directories. (2) **Disclosure on request by customers** — A telecommunications carrier shall disclose customer proprietary network information, upon affirmative written request by the customer, to any person designated by the customer. (3) **Aggregate customer information** — A telecommunications carrier that receives or obtains customer proprietary network information by virtue of its provision of a telecommunications service may use, disclose, or permit access

Source: Supplied U.S. Code snapshot — release unconfirmed · 47 U.S.C. § 222

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Stable record: federal_law:legal_authorities:record_usc_fcd7cab9c605e80993c71327
Source file: Laws/federal/codes/united-states-code/title-47/section-222-privacy-of-customer-information--0b98f19198.md
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Source location: Title 47, Chapter 5, § 222; chapter-005-wire-or-radio-communication.md

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**(a) In general** Every telecommunications carrier has a duty to protect the confidentiality of proprietary information of, and relating to, other telecommunication carriers, equipment manufacturers, and customers, including telecommunication carriers reselling telecommunications services provided by a telecommunications carrier. **(b) Confidentiality of carrier information** A telecommunications carrier that receives or obtains proprietary information from another carrier for purposes of providing any telecommunications service shall use such information only for such purpose, and shall not use such information for its own marketing efforts. **(c) Confidentiality of customer proprietary network information** (1) **Privacy requirements for telecommunications carriers** — Except as required by law or with the approval of the customer, a telecommunications carrier that receives or obtains customer proprietary network information by virtue of its provision of a telecommunications service shall only use, disclose, or permit access to individually identifiable customer proprietary network information in its provision of (A) the telecommunications service from which such information is derived, or (B) services necessary to, or used in, the provision of such telecommunications service, including the publishing of directories. (2) **Disclosure on request by customers** — A telecommunications carrier shall disclose customer proprietary network information, upon affirmative written request by the customer, to any person designated by the customer. (3) **Aggregate customer information** — A telecommunications carrier that receives or obtains customer proprietary network information by virtue of its provision of a telecommunications service may use, disclose, or permit access to aggregate customer information other than for the purposes described in paragraph (1). A local exchange carrier may use, disclose, or permit access to aggregate customer information other than for purposes described in paragraph (1) only if it provides such aggregate information to other carriers or persons on reasonable and nondiscriminatory terms and conditions upon reasonable request therefor. **(d) Exceptions** Nothing in this section prohibits a telecommunications carrier from using, disclosing, or permitting access to customer proprietary network information obtained from its customers, either directly or indirectly through its agents— (1) to initiate, render, bill, and collect for telecommunications services; (2) to protect the rights or property of the carrier, or to protect users of those services and other carriers from fraudulent, abusive, or unlawful use of, or subscription to, such services; (3) to provide any inbound telemarketing, referral, or administrative services to the customer for the duration of the call, if such call was initiated by the customer and the customer approves of the use of such information to provide such service; and (4) to provide call location information concerning the user of a commercial mobile service (as such term is defined in [section 332(d) of this title](https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title47-section332/d&num=0&edition=prelim)) or the user of an IP-enabled voice service (as such term is defined in [section 615b of this title](https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title47-section615b&num=0&edition=prelim))— (A) to a public safety answering point, emergency medical service provider or emergency dispatch provider, public safety, fire service, or law enforcement official, or hospital emergency or trauma care facility, in order to respond to the user’s call for emergency services; (B) to inform the user’s legal guardian or members of the user’s immediate family of the user’s location in an emergency situation that involves the risk of death or serious physical harm; or (C) to providers of information or database management services solely for purposes of assisting in the delivery of emergency services in response to an emergency. **(e) Subscriber list information** Notwithstanding subsections (b), (c), and (d), a telecommunications carrier that provides telephone exchange service shall provide subscriber list information gathered in its capacity as a provider of such service on a timely and unbundled basis, under nondiscriminatory and reasonable rates, terms, and conditions, to any person upon request for the purpose of publishing directories in any format. **(f) Authority to use location information** For purposes of subsection (c)(1), without the express prior authorization of the customer, a customer shall not be considered to have approved the use or disclosure of or access to— (1) call location information concerning the user of a commercial mobile service (as such term is defined in [section 332(d) of this title](https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title47-section332/d&num=0&edition=prelim)) or the user of an IP-enabled voice service (as such term is defined in [section 615b of this title](https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title47-section615b&num=0&edition=prelim)), other than in accordance with subsection (d)(4); or (2) automatic crash notification information to any person other than for use in the operation of an automatic crash notification system. **(g) Subscriber listed and unlisted information for emergency services** Notwithstanding subsections (b), (c), and (d), a telecommunications carrier that provides telephone exchange service or a provider of IP-enabled voice service (as such term is defined in [section 615b of this title](https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title47-section615b&num=0&edition=prelim)) shall provide information described in subsection (i)(3)(A) 11 So in original. Probably should be subsection “(h)(3)(A)”. (including information pertaining to subscribers whose information is unlisted or unpublished) that is in its possession or control (including information pertaining to subscribers of other carriers) on a timely and unbundled basis, under nondiscriminatory and reasonable rates, terms, and conditions to providers of emergency services, and providers of emergency support services, solely for purposes of delivering or assisting in the delivery of emergency services. **(h) Definitions** As used in this section: (1) **Customer proprietary network information** — The term “customer proprietary network information” means— (A) information that relates to the quantity, technical configuration, type, destination, location, and amount of use of a telecommunications service subscribed to by any customer of a telecommunications carrier, and that is made available to the carrier by the customer solely by virtue of the carrier-customer relationship; and (B) information contained in the bills pertaining to telephone exchange service or telephone toll service received by a customer of a carrier; except that such term does not include subscriber list information. (2) **Aggregate information** — The term “aggregate customer information” means collective data that relates to a group or category of services or customers, from which individual customer identities and characteristics have been removed. (3) **Subscriber list information** — The term “subscriber list information” means any information— (A) identifying the listed names of subscribers of a carrier and such subscribers’ telephone numbers, addresses, or primary advertising classifications (as such classifications are assigned at the time of the establishment of such service), or any combination of such listed names, numbers, addresses, or classifications; and (B) that the carrier or an affiliate has published, caused to be published, or accepted for publication in any directory format. (4) **Public safety answering point** — The term “public safety answering point” means a facility that has been designated to receive emergency calls and route them to emergency service personnel. (5) **Emergency services** — The term “emergency services” means 9–1–1 emergency services and emergency notification services. (6) **Emergency notification services** — The term “emergency notification services” means services that notify the public of an emergency. (7) **Emergency support services** — The term “emergency support services” means information or data base management services used in support of emergency services.

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Federal law — U.S. Code and appendices · legal_authorities

47 U.S.C. § 615b — Definitions

As used in this Act: (1) **Secretary** — The term “Secretary” means the Secretary of Transportation. (2) **State** — The term “State” means any of the several States, the District of Columbia, or any territory or possession of the United States. (3) **Public safety answering point; PSAP** — The term “public safety answering point” or “PSAP” means a facility that has been designated to receive 9–1–1 calls and route them to emergency service personnel. (4) **Wireless carrier** — The term “wireless carrier” means a provider of commercial mobile services or any other radio communications service that the Federal Communications Commission requires to provide wireless 9–1–1 service. (5) **Enhanced wireless 9–1–1 service** — The term “enhanced wireless 9–1–1 service” means any enhanced 9–1–1 service so designated by the Federal Communications Commission in the proceeding entitled “Revision of the Commission’s Rules to Ensure Compatibility with Enhanced 9–1–1 Emergency Calling Systems” (CC Docket No. 94–102; RM–8143), or any successor proceeding. (6) **Wireless 9–1–1 service** — The term “wireless 9–1–1 service” means any 9–1–1 service provided by a wireless carrier, including enhanced wireless 9–1–1 service. (7) **Emergency dispatch providers** — The term “emergency dispatch providers” shall include governmental and nongovernmental providers of emergency dispatch services. (8) **11 So in original. Two pars. (8) have been enacted. IP-enabled voice service** — The term “IP-enabled voice service” has the meaning given the term “interconnected VoIP service” by section 9.3 of the Federal Communications Commission’s regulations (47 CFR 9.3). (8) **1 Other emergency communications service** — The term “other emergency communications service” means the provision of emergency

Source: Supplied U.S. Code snapshot — release unconfirmed · 47 U.S.C. § 615b

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Federal law — U.S. Code and appendices · legal_authorities

47 U.S.C. § 1411 — Definitions

In this chapter: (1) **700 MHz band** — The term “700 MHz band” means the portion of the electromagnetic spectrum between the frequencies from 698 megahertz to 806 megahertz. (2) **700 MHz D block spectrum** — The term “700 MHz D block spectrum” means the portion of the electromagnetic spectrum between the frequencies from 758 megahertz to 763 megahertz and between the frequencies from 788 megahertz to 793 megahertz. (3) **Appropriate committees of Congress** — Except as otherwise specifically provided, the term “appropriate committees of Congress” means— (A) the Committee on Commerce, Science, and Transportation of the Senate; and (B) the Committee on Energy and Commerce of the House of Representatives. (4) **Assistant Secretary** — The term “Assistant Secretary” means the Assistant Secretary of Commerce for Communications and Information. (5) **Board** — The term “Board” means the Board of the First Responder Network Authority established under [section 1424(b) of this title](https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title47-section1424/b&num=0&edition=prelim). (6) **Broadcast television licensee** — The term “broadcast television licensee” means the licensee of— (A) a full-power television station; or (B) a low-power television station that has been accorded primary status as a Class A television licensee under section 73.6001(a) of title 47, Code of Federal Regulations. (7) **Broadcast television spectrum** — The term “broadcast television spectrum” means the portions of the electromagnetic spectrum between the frequencies from 54 megahertz to 72 megahertz, from 76 megahertz to 88 megahertz, from 174 megahertz to 216 megahertz, and from 470 megahertz to 698 megahertz. (8) **Commercial mobile data service** — The term “commercia

Source: Supplied U.S. Code snapshot — release unconfirmed · 47 U.S.C. § 1411

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Federal law — U.S. Code and appendices · legal_authorities

47 U.S.C. § 609 — Short title

This chapter may be cited as the “Communications Act of 1934.”

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Federal law — U.S. Code and appendices · legal_authorities

47 U.S.C. § 615 — Support for universal emergency telephone number

The Federal Communications Commission shall encourage and support efforts by States to deploy comprehensive end-to-end emergency communications infrastructure and programs, based on coordinated statewide plans, including seamless, ubiquitous, reliable wireless telecommunications networks and enhanced wireless 9–1–1 service. In encouraging and supporting that deployment, the Commission shall consult and cooperate with State and local officials responsible for emergency services and public safety, the telecommunications industry (specifically including the cellular and other wireless telecommunications service providers), the motor vehicle manufacturing industry, emergency medical service providers and emergency dispatch providers, transportation officials, special 9–1–1 districts, public safety, fire service and law enforcement officials, consumer groups, and hospital emergency and trauma care personnel (including emergency physicians, trauma surgeons, and nurses). The Commission shall encourage each State to develop and implement coordinated statewide deployment plans, through an entity designated by the governor, and to include representatives of the foregoing organizations and entities in development and implementation of such plans. Nothing in this section shall be construed to authorize or require the Commission to impose obligations or costs on any person.

Source: Supplied U.S. Code snapshot — release unconfirmed · 47 U.S.C. § 615

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Federal law — U.S. Code and appendices · legal_authorities

47 U.S.C. § 942 — Coordination of 9–1–1, E9–1–1, and Next Generation 9–1–1 implementation

**(a) 9–1–1 Implementation Coordination Office** (1) **Establishment and continuation** — The Assistant Secretary and the Administrator of the National Highway Traffic Safety Administration shall— (A) establish and further a program to facilitate coordination and communication between Federal, State, and local emergency communications systems, emergency personnel, public safety organizations, telecommunications carriers, and telecommunications equipment manufacturers and vendors involved in the implementation of 9–1–1 services; and (B) establish a 9–1–1 Implementation Coordination Office to implement the provisions of this section. (2) **Management plan** (A) *Development* — The Assistant Secretary and the Administrator shall develop a management plan for the grant program established under this section, including by developing— (i) plans related to the organizational structure of such program; and (ii) funding profiles for each fiscal year of the duration of such program. (B) *Submission to Congress* — Not later than 90 days after February 22, 2012, the Assistant Secretary and the Administrator shall submit the management plan developed under subparagraph (A) to— (i) the Committees on Commerce, Science, and Transportation and Appropriations of the Senate; and (ii) the Committees on Energy and Commerce and Appropriations of the House of Representatives. (3) **Purpose of Office** — The Office shall— (A) take actions, in concert with coordinators designated in accordance with subsection (b)(3)(A)(ii), to improve coordination and communication with respect to the implementation of 9–1–1 services, E9–1–1 services, and Next Generation 9–1–1 services; (B) develop, collect, and disseminate information concerning practices, procedures, a

Source: Supplied U.S. Code snapshot — release unconfirmed · 47 U.S.C. § 942

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Federal law — U.S. Code and appendices · legal_authorities

47 U.S.C. § 222 — Privacy of customer information

Page 56 TITLE 47—TELECOMMUNICATIONS § 222 ch. 652, 48 Stat. 1064, known as the Communications Act of 1934, which is classified principally to this chapter. For complete classification of this Act to the Code, see section 609 of this title and Tables. AMENDMENTS 1996—Subsec. (a). Pub. L. 104–104 struck out subsec. (a) relating to notification of State Governor and State commission, public hearing, and certification. 1990—Subsec. (b). Pub. L. 101–336 substituted ‘‘sec- tions 225 and 301’’ for ‘‘section 301’’. 1956—Subsec. (a). Act Aug. 2, 1956, inserted provisions relating to submission of comments by parties and re- quired a public hearing upon request, in lieu of former provisions requiring hearing upon application. 1954—Subsec. (b). Act Apr. 27, 1954, included mobile or point-to-point radio telephone exchange service within exclusions provided for in such subsection, where it is subject to regulation by a State commission or by local governmental authority, and made it clear that the Commission retains its licensing authority over the radio stations that might be involved in such service. § 222. Privacy of customer information (a) In general Every telecommunications carrier has a duty to protect the confidentiality of proprietary in- formation of, and relating to, other tele- communication carriers, equipment manufac- turers, and customers, including telecommuni- cation carriers reselling telecommunications services provided by a telecommunications car- rier. (b) Confidentiality of carrier information A telecommunications carrier that receives or obtains proprietary information from another carrier for purposes of providing any tele- communications service shall use such informa- tion only for such purpose, and shall not use such information

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