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10 U.S.C. § 2894a — Complaint database

Federal law — U.S. Code and appendices · legal_authorities

10 U.S.C. § 2894a — Complaint database

**(a) Database Required.—** The Secretary of Defense shall establish a database of complaints made by a tenant regarding covered dwelling units. **(b) Public Availability.—** The database shall be available to the public. **(c) Inclusion of Tenant Complaints.—** The Secretary of Defense shall permit a tenant of a covered dwelling unit to file a complaint regarding the covered dwelling unit for inclusion in the database. **(d) Inclusion of Certain Information.—** (1) Information accessible in the database regarding a complaint shall include the following: (A) The name of the installation for which the covered dwelling unit is provided. (B) The name of the landlord responsible for the covered dwelling unit. (C) A description of the nature of the complaint. (2) The Secretary of Defense may not disclose personally identifiable information through the database. **(e) Response by Landlords.—** (1) The Secretary of Defense shall include in any contract with a landlord responsible for a housing unit a requirement that the landlord respond in a timely manner to any complaints included in the database that relate to the housing unit. (2) The Secretary shall include landlord responses in the database. **(f) Definitions.—** In this section: (1) The term “covered armed force” means the Army, Navy, Marine Corps, Air Force, or Space Force. (2) The term “covered dwelling unit” means a unit of accompanied family housing, unaccompanied housing, or barracks— (A) that is acquired or constructed pursuant to subchapter IV of chapter 169 of this title; (B) in which a member of a covered armed force resides; and (C) that such member does not own. (3) The term “tenant” means any of the following: (A) A member of a covered armed force who resides in a covered dwe

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Source location: Title 10, Chapter 169, § 2894a; chapter-169-military-construction-and-military-family-housing.md

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Federal law — U.S. Code and appendices · legal_authorities

10 U.S.C. § 2894 — Landlord-tenant dispute resolution process and treatment of certain payments during process

**(a) Process Required; Purpose.—** The Secretary concerned shall implement a standardized formal dispute resolution process to ensure the prompt and fair resolution of disputes that arise between landlords providing housing units and tenants residing in housing units concerning maintenance and repairs, damage claims, rental payments, move-out charges, and such other issues relating to housing units as the Secretary determines appropriate. **(b) Process Elements.—** (1) The dispute resolution process shall include the process by which a tenant may request that certain payments otherwise authorized to be paid to a landlord are withheld, as provided in subsection (e). (2) The process shall designate the installation or regional commander in charge of oversight of housing units as the deciding authority under the dispute resolution process. (3) The Secretary concerned shall establish a standardized mechanism and forms by which a tenant of a housing unit may submit, through online or other means, a request for resolution of a landlord-tenant dispute through the dispute resolution process. (4) The Secretary shall ensure that, in preparing a request described in paragraph (3), a tenant has access to advice and assistance from a military housing advocate employed by the military department concerned or a military legal assistance attorney under [section 1044 of this title](https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section1044&num=0&edition=prelim). (5) The Secretary concerned shall minimize costs to tenants for participation in the dispute resolution process. (6) The dispute resolution process shall require the installation or regional commander (as the case may be) to record each dispute in the complaint database established under [section 28

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Federal law — U.S. Code and appendices · legal_authorities

10 U.S.C. § 2894a — Complaint database

Page 2321 TITLE 10—ARMED FORCES [§§ 2891, 2892 Subsec. (c)(3). Pub. L. 116–283, § 2811(g)(2)(B), inserted ‘‘business’’ before ‘‘days’’ and ‘‘, such office’’ before ‘‘shall complete’’. Subsec. (c)(4). Pub. L. 116–283, § 2811(g)(2)(C), inserted ‘‘, at a minimum,’’ before ‘‘the following persons’’ in introductory provisions. Subsec. (c)(5). Pub. L. 116–283, § 2811(g)(2)(D), inserted ‘‘calendar’’ before ‘‘days’’ in subpars. (A) and (B). Subsec. (c)(6). Pub. L. 116–283, § 2811(g)(2)(E), added par. (6) and struck out former par. (6) which read as fol- lows: ‘‘A final decision will be transmitted to the ten- ant and landlord no later than 30 days from initial re- ceipt by the office of the commander, except as pro- vided in paragraph (5)(B).’’ Subsecs. (d), (e). Pub. L. 116–283, § 2811(g)(3), added subsecs. (d) and (e) and struck out former subsecs. (d) and (e) which related to effect of failure to comply with decision and request to withhold payments during reso- lution process, respectively. Statutory Notes and Related Subsidiaries TIMING OF ESTABLISHMENT OF DISPUTE RESOLUTION PROCESS Pub. L. 116–92, div. B, title XXX, § 3022(c), Dec. 20, 2019, 133 Stat. 1934, provided that: ‘‘Not later than 180 days after the date of the enactment of this Act [Dec. 20, 2019], the Secretary of Defense shall establish the dispute resolution process required under section 2894 of title 10, United States Code, as added by subsection (a).’’ LANDLORD AGREEMENTS Pub. L. 116–92, div. B, title XXX, § 3022(d), Dec. 20, 2019, 133 Stat. 1934, provided that: ‘‘(1) IN GENERAL.—Not later than February 1, 2020, the Secretary of Defense shall seek agreement from all landlords to participate in the dispute resolution and payment-withholding processes required under section 2894 of

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