Browse Arkansas Code titles and sections
23-99-703. Grievance system.
Arkansas Code — all titles (historical 2020) · legal_authorities
23-99-703. Grievance system.
(a) All health carriers and networks shall make arrangements for handling and resolving grievances.
(b) Each health carrier and network shall:
(1) Maintain records of grievances filed with the health carrier and network concerning the quality of healthcare services; and
(2) Submit in the form and manner prescribed by the Secretary of the Department of Health a periodic report which shall include:
(A) A written description of the processes and procedures for resolving grievances; and
(B) The total number of grievances handled through the grievance system, including a compilation of the dates of the grievances, the reason for the grievances, and resolutions of each grievance.
(c) In consultation with the Insurance Commissioner, the secretary may promulgate rules in accordance with the Arkansas Administrative Procedure Act, § 25-15-201 et seq., to carry out the provisions of this subchapter to enable the state to be properly informed of quality issues within the state and to adequately respond to any quality concerns expressed through grievances.
Source: Arkansas Code — historical release 78 (November 6, 2020) · 23-99-703
Stored review status: Historical 2020-11-06 source release; later amendments not reconciled; machine-extracted, not independently legally reviewed; source heading status: text_in_historical_source. A text match is a research starting point; applicability is not established.
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Record provenance
Stable record: arkansas_code:legal_authorities:23-99-703
Source file: gov.ar.code.title.23.odt
Pages: Not recorded – Not recorded
Passage SHA-256: 31180b6d2bcfdfeaf184cbbef5ef29df02abffaf954e7bd58945295cea21e30b
Source location: content.xml paragraph 59204
Stored source content
23-99-703. Grievance system.
(a) All health carriers and networks shall make arrangements for handling and resolving grievances.
(b) Each health carrier and network shall:
(1) Maintain records of grievances filed with the health carrier and network concerning the quality of healthcare services; and
(2) Submit in the form and manner prescribed by the Secretary of the Department of Health a periodic report which shall include:
(A) A written description of the processes and procedures for resolving grievances; and
(B) The total number of grievances handled through the grievance system, including a compilation of the dates of the grievances, the reason for the grievances, and resolutions of each grievance.
(c) In consultation with the Insurance Commissioner, the secretary may promulgate rules in accordance with the Arkansas Administrative Procedure Act, § 25-15-201 et seq., to carry out the provisions of this subchapter to enable the state to be properly informed of quality issues within the state and to adequately respond to any quality concerns expressed through grievances.
Cross-references
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Arkansas Code — all titles (historical 2020) · legal_authorities
25-15-201. Title.
This subchapter shall be known and cited as the “Arkansas Administrative Procedure Act”.
Source: Arkansas Code — historical release 78 (November 6, 2020) · 25-15-201
Stored review status: Historical 2020-11-06 source release; later amendments not reconciled; machine-extracted, not independently legally reviewed; source heading status: text_in_historical_source. The source passage cites 25-15-201. This identifies an authority to review, not proof of applicability.